Respond to incidents
Walk the incident-response flow end to end - detection, severity declaration, single-commander roles, containment through a runbook, communication, recovery, and the blameless postmortem - and see how business continuity and disaster recovery extend the same discipline to a region loss or a destructive event.
Units5
Duration29 min
Levelintermediate
By the end of this module, you'll be able to:
- Walk the incident lifecycle from detection through declaration, response, recovery, and the blameless postmortem, and name what enforces each step.
- Apply the single severity scale and the declare-high-downgrade-later principle, and explain why a security-relevant signal always overrides the apparent severity.
- Name the single-commander incident roles and the one rule that never bends: the Incident Commander never debugs hands-on and is never the same person as a responder.
- Explain how the BIA, service tiers, backup strategy, and DR plan chain together to meet an RTO/RPO, and in what order the estate recovers when multiple services are down.
- Read ops/README.md as the entry point to the incident-response and business-continuity trees and follow it to the owning document for the detail.